GDPR Compliance Policy

1. Introduction

CozyFlavorHome (“we”, “us”, “our”) operates the website https://cozyflavorhome.com. We are committed to protecting the personal data of our visitors, customers, and partners in accordance with the European Union’s General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). This policy explains what personal data we collect, why we process it, how we safeguard it, and the rights you have under the GDPR.

2. Personal Data We Collect

We collect and process the following categories of personal data:

• Email addresses – collected when you subscribe to our newsletter, request a quote, or contact us through the website.
• Cookies and similar tracking technologies – used to remember your preferences, analyse site usage, and improve user experience. This includes session cookies, analytics cookies (Google Analytics), and marketing cookies when you have given consent.
• Analytics data – aggregated information such as IP address, browser type, operating system, pages visited, and time spent on each page. This data is never linked to your name or email address unless you voluntarily provide it.

We do not collect any sensitive data (e.g., health, religious, or biometric information) unless you explicitly provide it for a specific purpose (e.g., a custom product request). In such cases, the same GDPR safeguards apply.

3. How We Protect Your Data

We take a multi‑layered approach to security:

• SSL/TLS Encryption – All data transmitted between your browser and our servers is encrypted using HTTPS (TLS 1.2 or higher).
• Secure Servers – Our hosting environment is hosted on servers that implement firewalls, intrusion detection systems, and regular security patches.
• Limited Retention – Personal data is retained only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Email addresses of unsubscribed users are deleted within 30 days of the unsubscribe request.
• Access Controls – Only authorized personnel have access to personal data, and they do so on a need‑to‑know basis.
• Regular Audits – We conduct periodic security audits and vulnerability assessments to ensure ongoing compliance.

4. Legal Basis for Processing

We rely on the following lawful bases under the GDPR:

• Consent (Article 6(1)(a)) – When you voluntarily sign up for our newsletter or accept marketing cookies, you give us explicit consent to process your email address and related data.
• Legitimate Interests (Article 6(1)(f)) – Processing of analytics data and essential cookies is necessary for the legitimate interest of improving website performance, security, and user experience. Your interests are balanced against our legitimate interests, and you may object at any time (see your Right to Object below).

5. Your GDPR Rights

Under the GDPR you have a set of specific rights regarding your personal data. Each right is accompanied by a Bootstrap Icon for easy reference.

• Right to Access

  You may request a copy of the personal data we hold about you, together with information about how we process it.

• Right to Rectification

  If any of your personal data is inaccurate or incomplete, you have the right to have it corrected without undue delay.

• Right to Erasure (Right to be Forgotten)

  You can ask us to delete your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.

• Right to Restrict Processing

  You may request that we limit the way we use your data while we verify the accuracy of the information or while a dispute is being resolved.

• Right to Data Portability

  You have the right to receive your personal data in a structured, commonly used, machine‑readable format and to transmit it to another controller.

• Right to Object

  You may object, on grounds relating to your particular situation, to the processing of your personal data for direct marketing, scientific/historical research, or statistical purposes.

• Right to Withdraw Consent

  Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6. How to Exercise Your Rights

To exercise any of the rights listed above, please contact our Data Protection Officer (DPO) at:

When you make a request, we will ask for enough information to verify your identity (e.g., the email address used when you registered) and to locate the relevant records. We will respond to your request within 30 calendar days, as required by the GDPR. In complex cases, this period may be extended by an additional two months, and you will be informed of any extension and the reasons for it.

7. Data Retention Periods

Email addresses: retained for as long as you remain subscribed to our newsletter or have an active account. Unsubscribed addresses are deleted after 30 days.

Cookies: session cookies are deleted when you close your browser. Persistent cookies are retained for the period indicated in the cookie banner (typically 12 months) unless you delete them earlier.

Analytics data: aggregated data is stored for up to 24 months; raw IP addresses are anonymised after 14 days.

8. International Transfers

All processing takes place on servers located within the European Economic Area (EEA). If a transfer outside the EEA becomes necessary (e.g., a third‑party service provider), we will ensure that appropriate safeguards—such as Standard Contractual Clauses—are in place.

9. Changes to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after such updates constitutes acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or complaints about how we handle your personal data, please reach out to our DPO:

You also have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement took place.